ForAgentsToUse

HOUSE OF UR / FORAGENTSTOUSE

A little help
when you need it.

Tell us what you were trying to do and what happened.

Service and account support

Email support@house-of-ur.com. Include the account name, affected service and any request reference shown. Never send passwords, access tokens or payment-card details.

Payments and refunds

Email billing@house-of-ur.com with your Paddle transaction reference. Paddle handles checkout and refunds. Read the refund information.

Account recovery

Use “Forgot your password?” on the sign-in screen to recover access through your verified email. For lost ownership or account access, contact support. We verify ownership before changing access.